Venus has always been profitable, since its inception 20 years ago! In addition, both NTT Data and NEC are minority shareholders in the company.
Venus has been serving customers such as NEC, IBM, OKI, Honeywell, NTT, and Huawei for years, and has achieved an overall high customer satisfaction. Altogether, Venus has completed thousands of outsourcing projects.
Venus understands that market conditions are changing extremely rapidly and therefore operates with an open mind to constructively build a partnership that maximizes both parties' returns. This flexibility yields us when needed to have some of our team members located at the customer's side in addition to the rest of the team in China.
Venus has developed a strong employee retention program that encompasses recruitment, training, career development, and performance based compensation structure. As a result, Venus enjoys an attrition rate that is significantly below the industry average.
Venus has established seven locations in China to utilize the high volume of university graduates. Such operation enables Venus to keep sustainable growth when it continues to maintain competitive price offerings to its clients.
Venus has developed a whole set of security policies aimed at guarantying total confidentiality and IP protection. Some of the companies known for having the stringiest rules in the world are among our customers.
We adopt the methodologies and the tooling of our clients. When asked, we can help assess the situation and recommends the method best adapted to each particular context. Our experience encompasses various methods, from the traditional waterfall to Agile methods like SCRUM.
For communication too, we follow the recommendations of our clients. However, we recommend the use of "places" -- in addition to the usual Internet-based communication solutions (Skype, Webex, etc.). A place is a combination of Blogs and Wikis that ensures the highest level of efficiency and accuracy between all parties involved.
Project managers assigned by Venus are all senior (over 5 years of project management experience). Most of the project managers assigned to our American customers have spent several years in the USA, and often graduated from a North American university.
Venus holds ISO9001:2000 and CMM3 accreditations.